You agree not to use this site or its Content for any illegal or unauthorized activity. You agree that you will not use any device, software, or other technology to interfere or attempt to interfere with the proper working of this site. You agree not to use this site or its Content for any commercial purposes. You agree not to crawl, spider, scrape, or otherwise deploy automated agents or other technology to collect, harvest, mine, or otherwise interact with this site, unless you a) uniquely identify your technology by means of the user-agent field in every request header, b) provide a clear point of contact for the operation of those systems and c) follow standard robots.txt and other standard crawler-management policies. You agree that we can, at our sole discretion, prohibit such automated activities.
The trademarks, service marks, and logos (the “Trademarks”) used and displayed on this Site are registered and unregistered Trademarks of Local Top Rank and others.
Your privacy is important to us. All information gathered by us from you in connection with your use of this site is subject to the provisions in our Privacy Statement. We do not control, nor are we responsible for, the privacy practices of those sites to which we link and, therefore, you agree to read the privacy policies of those sites.
We partner with other SMB providers to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
If you provide Local Top Rank with your email address, you may be contacted for marketing and campaign update purposes. When you become a Local Top Rank customer, you will be subscribed to our automated campaign update emails. If at any time you do not wish to receive e-mail from Local Top Rank in the future, you may unsubscribe.
In order to unsubscribe from a mailing list, you may choose any of the following options:
Please be aware that if you are a Local Top Rank customer, an account manager may continue to manually contact you via email for administrative or informational purposes, including follow-up messages regarding business transactions between Local Top Rank and yourself. By law, such messages are not considered to be commercial e-mail.
Local Top Rank websites contain links to external, third party web sites along with relevant commentary to provide our visitors with information and content they are looking for.
By providing links to other sites, Local Top Rank does not guarantee, approve or endorse the services or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to the Local Top Rank website in question.
Local Top Rank does not operate or control and has no responsibility for the information, products and/or services found on any external sites. Nor does it represent or endorse the accuracy or reliability of any information, products and/or services provided on or through any external sites, including, without limitation, warranties of any kind, either express or implied, warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose.
You assume complete responsibility and risk in their use of any external sites. You should direct any concerns regarding any external link to its site administrator.
Search Engines ultimately choose which rankings are assigned to websites. While our practices have historically given our customers higher search rankings, no SEO provider including Local Top Rank can guarantee rankings on search engines.
CANCELLATION REQUESTS ARE ACCEPTED BY WRITTEN NOTIFICATION ONLY, VIA EMAIL OR BY MAILING A HARD COPY TO LOCAL TOP RANK. CANCELLATIONS ARE RECOGNIZED ONLY UPON LOCAL TOP RANK'S RECEIPT OF THE REQUEST. CANCELLATIONS REQUESTED OVER THE PHONE ARE ONLY ACCEPTED WHEN ACCOMPANIED BY A WRITTEN CANCELLATION NOTICE, WHICH MUST INCLUDE YOUR NAME, BUSINESS NAME, EMAIL ADDRESS, PHYSICAL OR MAILING ADDRESS, AND DOMAIN NAME. YOU HAVE READ AND UNDERSTOOD THESE CANCELLATION PROCEDURES AND YOU AGREE TO BE BOUND BY THEM.
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IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES FOR ANY USE OF THIS SITE, OR USE OF ANY OTHER LINKED SITE, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY IS TO DISCONTINUE USE OF THE SITE AT YOUR OWN DISCRETION.
The customer must have or create a Facebook page in order to participate in the Local Top Rank product. The customer must have or create all included social accounts that they would like utilized as part of the Local Top Rank product. The customer must grant Local Top Rank access to their Facebook page in order for page optimization and ads to be performed/created. The customer must grant Local Top Rank access to post on their behalf through our “My Market Info” app.
Local Top Rank will not held responsible for any data lost during page/account optimization. Local Top Rank will not optimize pages/accounts that are not in compliance with Facebook’s & Twitters page/account rules and regulations.
Local Top Rank will attempt to contact the customer through email and /or phone in an attempt to remedy lost access to the customers Facebook page (Business Manager) and/or App access. The following actions will take place in response to access lost.
If a post fails to publish on a customer’s social account, Local Top Rank will make one additional attempt to publish a post. If failure to post occurs on the 2nd try, the post will be unscheduled and made available to the customer so they may post at their convenience.
Posts are made available for the customer to review on the customer’s reporting dashboard and are shown in a rolling two week period. Facebook access, time zone, and business industry preferences must be selected before curated posts will generated on the customer reporting dashboard. Posts will appear on the customers reporting dashboard within 1-2 business days once the customer network access and posting preferences have been set. The customer will have a minimum of 24 hours to review, reschedule, delete, or modify their scheduled posts prior to them being published on their authorized social accounts. If the business vertical is changed after setup is complete, all the curated posts that are scheduled in the future in either a pending or deleted status will be removed and replaced with new posts under the new vertical.
Local Top Rank will not run ads for pages that are not in compliance with Facebook’s ad rules and regulations. If access is not granted ads will not be generated. If the customer does not grant Local Top Rank Facebook page access through business manager within their billing cycle the ads will be considered fulfilled and the ad budget does not roll over to the following month.
Customer interaction is required in the fulfillment of branded posts. Local Top Rank will attempt to contact the customer 3 times per customer billing cycle to define and schedule the customer branded posts. If the customer is unresponsive or does not respond to our contact attempts within their billing cycle the branded posts will be considered fulfilled and do not roll over to the following month.
The social product will be prorated in the first month if the customer has an active, non-social, product(s) in our system and the social product was added after the last renewal date. The customer will be billed the full amount for all products on the subsequent renewal. The number of social features delivered in the first month may be prorated based product start date in conjunction with the renewal date. These features included but not limited to Facebook ads, curated posts, and branded posts.
Takes place immediately. Upgrades that take place after the last renewal may be prorated in the first month.
Take effect at the next renewal.
If the customer cancels their social product during a paid billing cycle, Local Top Rank will continue work on the account until that billing cycle ends, unless the customer requests work to stop immediately. If the customer receives a refund for the current billing cycle, Local Top Rank reserves the right to stop work immediately on the account.